Terms and Conditions

Cookie Policy COOKIE POLICY 1. What Are Cookies? Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators. Cookies may be: • Session cookies (deleted when you close your browser) • Persistent cookies (remain until deleted or expired) • First-party cookies (set by LYT) • Third-party cookies (set by external providers) 2. How LYT Uses Cookies LYT Health Management LLC ("LYT," "we," "us") may use cookies and similar technologies to: • Operate and maintain our website and platform • Enable essential functionality (checkout, login, security) • Improve performance and user experience • Understand how visitors interact with our website • Support analytics and website optimization • Support advertising and marketing efforts, where applicable 3. Types of Cookies We May Use a) Strictly Necessary Cookies These cookies are required for the website to function properly and cannot be disabled. Examples: • Security • Session management • Checkout and payments • Account access b) Performance & Analytics Cookies We may use analytics tools (such as Google Analytics or similar services) to understand website usage and improve functionality. These cookies collect aggregated and anonymized data and do not directly identify you. c) Advertising & Marketing Cookies We may use advertising technologies (such as pixels or tags) to: • Measure the effectiveness of marketing campaigns • Deliver relevant content or ads • Enable retargeting, where permitted by law We do not share protected health information (PHI) with advertising networks. 4. Third-Party Cookies Some cookies may be placed by third-party service providers, including but not limited to: • Website hosting providers • Payment processors (e.g., Shopify, Stripe) • Analytics providers • Advertising or marketing platforms These third parties process data in accordance with their own privacy policies. 5. Do Not Sell or Share My Personal Information (California Residents) If you are a California resident, you have the right to opt out of the sale or sharing of your personal information under applicable law. You may exercise this right by contacting us at: admin@lytmanagement.com Subject line: "Do Not Sell or Share My Personal Information" LYT does not sell protected health information. 6. How to Manage Cookies You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website. Browser instructions: • Chrome • Safari • Firefox • Edge 7. Updates to This Cookie Policy We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. 8. Contact Us If you have questions about this Cookie Policy, contact us at: LYT Health Management LLC 10 SW South River Dr, Miami, FL 33130 admin@lytmanagement.com --- Refund & Subscription Policy REFUND & SUBSCRIPTION POLICY – LYT HEALTH MANAGEMENT LLC Refund Policy All sales are final. LYT Health Management LLC ("LYT") does not offer refunds, returns, credits, partial refunds, or exchanges under any circumstances. This policy applies to, including but not limited to: • Digital programs, memberships, coaching, and community access • Live or recorded training sessions • Educational nutrition content • Wellness coaching and accountability support • Telehealth coordination, referrals, or administrative services • Any program that may include potential access to prescription medication Once payment is successfully processed and access to the Services is granted, the Services are considered delivered and non-refundable, regardless of actual usage. Failure to use the Services, early withdrawal, lack of participation, personal circumstances, dissatisfaction with results, or perceived lack of progress does not qualify for a refund. Medical Approval Disclaimer Access to prescription medication is determined solely by an independent, licensed healthcare Provider. LYT does not guarantee: • Medical approval • Eligibility • Issuance of a prescription If a Provider determines that a user is not medically eligible, no refund will be issued. In such cases, the user may be offered the option to continue with a non-medication program, subject to availability and at LYT's discretion. Subscriptions & Renewals LYT currently offers manual renewal plans only. Subscriptions do not auto-renew unless explicitly stated in writing at the time of purchase. Users are solely responsible for renewing their plan if they wish to continue accessing the Services. Failed Payments If a payment is declined, reversed, or otherwise fails: • Access to the Services may be immediately suspended or terminated • LYT is under no obligation to continue providing Services until payment is successfully resolved Chargebacks & Payment Disputes Initiating a chargeback, payment dispute, or reversal with a bank or payment processor without first contacting LYT constitutes a violation of this policy and the Terms of Service. LYT reserves the right to: • Immediately suspend or terminate access to Services • Permanently revoke access without refund • Dispute chargebacks when evidence shows acceptance of Terms and delivery of Services Policy Acknowledgment By purchasing, accessing, or using the Services, you acknowledge that you have read, understood, and agreed to this Refund & Subscription Policy. --- Privacy Policy PRIVACY POLICY LYT Health Management LLC ("LYT," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our websites, checkout pages, portals, communities, programs, and related services (collectively, the "Platform" or "Services"). By accessing or using the Services, creating an account, purchasing, or otherwise interacting with LYT, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services. 1. LEGAL ENTITY & CONTACT INFORMATION Legal Entity: LYT Health Management LLC State of Formation: Florida Address: 10 SW South River Dr, Miami, FL 33130 Email (Privacy & Support): admin@lytmanagement.com 2. WHAT LYT IS (AND IS NOT) LYT is not a medical provider and does not provide medical care. LYT operates as a wellness platform and management services organization (MSO) that provides: • Fitness and wellness programming • Educational nutrition content (non-clinical) • Coaching and accountability support (non-clinical) • Community access • Administrative and coordination services Medical consultations, diagnoses, prescriptions, and clinical decisions are provided solely by independent, licensed healthcare providers ("Providers") operating on their own HIPAA-compliant platforms. Medications, if prescribed, are dispensed and shipped by licensed third-party pharmacies. LYT does not control medical decision-making. 3. INFORMATION WE COLLECT A. Information You Provide to Us Account & Registration Information • Full name • Email address • Phone number • Physical address • Date of birth • Biological sex (used solely to personalize nutrition and wellness plans) Payment Information • Payments are processed through Shopify (with Stripe as the underlying processor) • LYT does not store full credit card numbers • Only payment tokens and transaction records are retained Identification & Verification • For non-medical products: basic identification data may be requested • For medical services: identity verification (e.g., photo ID) is collected directly by the medical provider, not by LYT User Content • Progress tracking data • Optional before/after photos (for personal progress) • Messages, communications, and files you submit Photos, testimonials, or content are never published without explicit user consent. B. Health-Related Information • Medical intake forms, symptoms, diagnoses, prescriptions, and treatment data are collected and stored only on the Provider's HIPAA-compliant platform • LYT may view limited, non-clinical data strictly to: - Correct technical errors - Ensure proper routing of information to Providers • LYT does not store or maintain Protected Health Information (PHI) C. Automatically Collected Information We may automatically collect: • IP address • Device and browser information • Pages viewed, session duration, interactions • General location (city/state level) 4. ANALYTICS & ADVERTISING TECHNOLOGIES (MAY USE) LYT may use analytics, tracking, and advertising technologies, including but not limited to: • Cookies • Pixels • Similar technologies These may include: • Analytics tools (e.g., Google Analytics) • Advertising or retargeting pixels (e.g., Meta, TikTok) These tools may collect information about your interaction with the Platform to: • Improve user experience • Measure performance • Deliver relevant content or ads LYT does not share medical or health data with advertising networks. Do Not Sell or Share Users may request to opt out of the sale or sharing of personal information by contacting: admin@lytmanagement.com 5. COMMUNICATIONS By providing your contact information, you consent to receive communications via: • Email • SMS/text messages • Phone calls • WhatsApp • Telegram These communications may include: • Account updates • Program delivery • Scheduling • Customer support • Marketing (where permitted) Opt-out options are provided for marketing messages (e.g., "STOP" for SMS, unsubscribe links). 6. TESTIMONIALS & USER CONTENT • Testimonials may be requested voluntarily • Written, video, or image testimonials are only published with explicit consent • Before/after photos are used for personal tracking and never shared publicly without authorization • Social media reposts require consent 7. SHARING OF INFORMATION We may share information with: • Service providers (payment processing, hosting, email delivery, customer support) • Telehealth providers and pharmacies (when applicable) • Legal or regulatory authorities when required by law We do not sell personal data and do not share health data for advertising purposes. 8. DATA RETENTION We retain personal and operational data for up to three (3) years, unless a longer period is required by law. Upon account closure: • Data may be deleted, anonymized, or retained for legal, accounting, or compliance purposes 9. DATA SECURITY We use reasonable administrative, technical, and physical safeguards to protect personal information, including: • Access controls • Limited internal access (support, operations, coaches) • Secure platforms and vendors No system is 100% secure. Use of the Platform is at your own risk. 10. MINORS & ELIGIBILITY • Services are intended for individuals 18 years or older • Medication-related services are not available for minors • We do not knowingly collect data from children 11. HIPAA & MEDICAL PRIVACY Medical services are governed by the Provider's Notice of Privacy Practices (NPP), which applies to Protected Health Information collected by Providers. LYT's Privacy Policy applies only to non-PHI information collected through the Platform. 12. CHANGES TO THIS POLICY We may update this Privacy Policy periodically. Updates will be posted on the Platform. Continued use constitutes acceptance. 13. CONTACT Questions or requests regarding privacy may be sent to: admin@lytmanagement.com --- Notice of Privacy Practices NOTICE OF PRIVACY PRACTICES Effective Date: April 25, 2026 IMPORTANT This notice applies to medical services that may be provided through independent, licensed healthcare providers and pharmacies associated with The LYT Method experience. LYT Health Management LLC publishes this notice for transparency, but LYT itself is not a medical provider, does not practice medicine, and does not maintain clinical decision-making authority. If you receive a medical consultation, prescription review, or medication-related service, your protected health information (PHI) is governed by the applicable independent provider's HIPAA-compliant practices. 1. WHO THIS NOTICE APPLIES TO This notice applies to PHI created, received, or maintained by: • Independent licensed healthcare providers who evaluate eligibility, diagnose, or prescribe • Licensed third-party pharmacies that fulfill prescription products, when applicable This notice does not expand LYT's role beyond wellness, coaching, administrative coordination, customer support, and platform operations. 2. HOW MEDICAL INFORMATION MAY BE USED OR DISCLOSED Independent providers and pharmacies may use or disclose PHI for purposes permitted by law, including: • Treatment • Payment • Healthcare operations • Public health and safety reporting • Legal, regulatory, or law-enforcement obligations • Appointment reminders, refill coordination, and care communications 3. WHAT LYT MAY ACCESS LYT may receive limited non-clinical or operational information necessary to support your experience, such as: • Whether your intake was submitted • Whether a consultation has been scheduled or completed • Whether an order or shipment status needs coordination • Non-clinical support requests LYT does not determine diagnoses, prescribe medications, or control the provider's clinical judgment. 4. YOUR RIGHTS Depending on the provider relationship and applicable law, you may have the right to: • Request access to your medical records • Request corrections to inaccurate PHI • Request limits on certain disclosures • Request confidential communications • Receive an accounting of certain disclosures • Obtain a copy of the provider's current HIPAA notice • File a complaint without retaliation 5. HOW TO EXERCISE HIPAA RIGHTS Requests involving PHI must be directed to the independent medical provider or pharmacy that created or maintains the record. If you are unsure who to contact, email admin@lytmanagement.com and LYT will route your request to the appropriate clinical or pharmacy contact when available. 6. COMPLAINTS If you believe your HIPAA rights were violated, you may file a complaint with the applicable provider or with the U.S. Department of Health and Human Services, Office for Civil Rights. 7. QUESTIONS For general platform privacy questions, contact: LYT Health Management LLC 10 SW South River Dr, Miami, FL 33130 admin@lytmanagement.com --- Terms of Use LYT – TERMS OF USE MEDICAL EMERGENCY IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY DIAL 9-1-1 (OR YOUR LOCAL EMERGENCY NUMBER). These Terms of Use ("Terms" or "Agreement") govern your access to and use of the website(s), checkout pages, portals, communities, and related services operated by LYT Health Management LLC ("LYT," "we," "us," "our") (collectively, the "Platform"), including any programs, coaching, training content, community access, and customer support (the "Services"). By accessing the Platform, creating an account, purchasing, clicking "I agree," checking any acceptance box, or otherwise using the Services, you acknowledge that you have read and agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced here (including our Refund/Subscription policy, if posted). Privacy & HIPAA Notice Your use of the Services is also governed by our Privacy Policy, which explains how LYT collects, uses, and protects personal information. Medical services, when applicable, are provided by independent healthcare providers operating under HIPAA. Any protected health information (PHI) you submit in connection with medical services is governed by the applicable provider's Notice of Privacy Practices, which is made available through the provider's platform and incorporated herein by reference. 1. Not for Emergency Use The Services do not provide emergency care and are not a substitute for emergency medical treatment or 911 services. LYT has no obligation to monitor or respond to emergency communications. 2. What LYT Is (and Is Not) LYT provides wellness programming, fitness training, education, coaching support, community access, and administrative platform functionality (e.g., payments, account access, scheduling assistance, customer support). LYT does not provide medical care, does not practice medicine, and does not prescribe medications. If you choose to pursue medical services (including prescriptions), those services are provided solely by independent, licensed healthcare providers ("Providers") and, when applicable, medications are dispensed and shipped by licensed third-party pharmacies ("Pharmacies"). Providers are not employees or agents of LYT, and LYT does not control clinical decision-making. No Guarantee of Prescription. A prescription is never guaranteed. Providers determine eligibility and appropriateness in their sole medical judgment. 3. Scope of Services Depending on what you purchase or access, the Services may include: • Live and/or recorded workouts and training content • Educational nutrition guidance (not medical nutrition therapy) • Coaching and accountability support (non-clinical) • Community access (e.g., Telegram, Zoom, etc.) • Administrative support and customer service • Connection/referral to telehealth Provider(s) when applicable 4. Eligibility; Restrictions You represent that you are at least 18 years old. The medication component (if offered) is available U.S. only, subject to Provider approval and applicable law. The online program content may be available worldwide; however, you are responsible for ensuring use is lawful where you live. Pregnancy and Breastfeeding: Participation in any medication-related program is not available if pregnant or breastfeeding, and you should not enroll in such services. 5. Health Disclaimer (Fitness / Nutrition / Coaching) All content is provided for general educational and informational purposes only. Coaching, workouts, and nutrition content are not medical advice and do not diagnose, treat, cure, or prevent any disease. Always consult your physician or qualified healthcare professional before starting any fitness program, nutrition changes, or medication. You understand that any fitness activity carries inherent risks and you assume full responsibility for your participation. 6. Medication Programs; Provider Approval; Fulfillment If you purchase a program that includes potential medication access: • Your eligibility must be determined by a Provider. • LYT does not handle, store, or ship medication. • After Provider approval and prescription, medication (if prescribed) is fulfilled and shipped by a Pharmacy directly to you. • If the Provider determines you are not eligible or medication is not appropriate, you may be offered a non-medication program option. Billing Approach: You will not be charged unless you are medically pre-approved/eligible (as described in your checkout flow). 7. Payments; Renewals; No Refunds LYT may offer monthly and/or quarterly plans. Renewals are manual at this time unless your checkout states otherwise. NO REFUNDS. All sales are final. If you stop using the Services or do not participate after purchase, you are not entitled to a refund, credit, or partial refund. Failed Payments: If a payment fails or is reversed, Services may be suspended or terminated until payment is resolved. 8. Account; Security You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You may not share access or allow others to use your account. 9. Intellectual Property; Anti-Copy; Anti-Spy Protection All content and materials provided through the Services (including workouts, videos, PDFs, methods, scripts, protocols, communities, recordings, program structure, branding, and any downloadable assets) are owned by LYT or its licensors and protected by intellectual property laws. You are granted a limited, non-transferable, revocable license to use the content for personal, non-commercial use only. You agree you will not: • Copy, record, reproduce, distribute, publish, resell, or sublicense any content • Share program materials outside the Services • Create derivative works or replicate the program/method for competing offerings • Use the Services to compete with LYT or for commercial purposes • "Spy," scrape, data-mine, or systematically extract content or member information Violation may result in immediate termination without refund and may expose you to legal remedies. 10. Non-Solicitation (Members & Community) You may not solicit, recruit, or attempt to move members, customers, or participants off the Platform for competing services, coaching, programs, or products. This includes direct messages, emails, WhatsApp, Telegram, or any off-platform contact obtained through LYT. Violation may lead to termination and legal action. 11. User Conduct You agree not to harass, abuse, threaten, impersonate, defraud, or harm others; post illegal content; or disrupt communities. LYT may remove content and suspend/terminate access at its discretion. 12. Communications Consent (Email / SMS / Calls / WhatsApp / Telegram) By providing your contact information, you consent to receive communications from LYT via email, SMS/text, phone calls, WhatsApp, and Telegram for service delivery, support, account updates, scheduling, and program communications. For marketing messages, you may opt out where applicable. Message/data rates may apply. You are responsible for keeping your contact information updated. 13. Third-Party Services The Services may link to or integrate with third-party platforms or services (including telehealth providers, pharmacies, payment processors, messaging platforms). Your use of third-party services may be governed by their own terms. LYT is not responsible for third-party performance, policies, or services. 14. Analytics & Advertising Technologies LYT may use analytics and advertising technologies to operate, maintain, improve, and market the Services. These technologies may include, without limitation, cookies, pixels, tags, and similar tracking tools. The information collected through these technologies may include device information, browser type, IP address, general location, pages visited, interactions with the Platform, and usage patterns. LYT uses this information to: • Improve functionality and user experience • Understand how users interact with the Platform • Measure the effectiveness of marketing and advertising efforts LYT does not knowingly share protected health information (PHI) with advertising networks and does not use health-related data for targeted advertising. Where required by applicable law, users may exercise their rights by selecting "Do Not Sell or Share My Personal Information." 15. Disclaimer of Warranties THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LYT DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. LYT DOES NOT GUARANTEE RESULTS, OUTCOMES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. 16. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. 17. Indemnification You agree to defend, indemnify, and hold harmless LYT from claims arising out of your use of the Services, your violation of these Terms, or your violation of any law or third-party rights. 18. Binding Individual Arbitration; Class Action Waiver PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. You and LYT agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration, and you waive the right to a jury trial and to participate in any class action. Arbitration will be administered by a recognized arbitration provider (e.g., JAMS/AAA) under its applicable consumer rules. The Federal Arbitration Act applies. Venue / Governing Law: Florida law governs these Terms, and arbitration/any permitted court proceedings will be conducted in Florida, unless prohibited by applicable law. Arbitration Opt-Out (30 Days) You may opt out of the arbitration and class action waiver provisions of this Agreement by providing written notice to LYT within thirty (30) days of the date you first accept these Terms. To opt out, you must send an email to admin@lytmanagement.com with your full name, mailing address, email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provisions of these Terms. 19. Changes to Terms We may update these Terms by posting a revised version. Continued use of the Services after changes become effective constitutes acceptance. 20. Termination We may suspend or terminate access at any time for violations of these Terms. Sections relating to IP, disclaimers, limitation of liability, disputes/arbitration, and indemnification survive termination. 21. NO GUARANTEE OF RESULTS LYT does not guarantee any specific results of any kind, including, without limitation, weight loss, physical changes, metabolic improvements, lab results, emotional well-being, or program adherence. Results depend on multiple individual factors, including consistency, personal habits, medical history, genetics, compliance with recommendations, and, where applicable, the independent Provider's medical decisions. By using the Services, you acknowledge and agree that results vary from person to person, and that LYT makes no promises, guarantees, or representations regarding specific outcomes. 22. CHARGEBACKS, PAYMENT DISPUTES, AND FRAUD • Initiating a chargeback, payment dispute, or payment reversal with your bank or payment processor without first contacting LYT constitutes a material breach of these Terms. • In the event of a chargeback, dispute, or suspected payment fraud: - Access to the Services may be immediately suspended or terminated, without refund. - LYT reserves the right to block future purchases or access. - Any fees, penalties, or costs incurred by LYT as a result of the chargeback may be charged back to the user to the fullest extent permitted by law. - LYT reserves the right to formally dispute any chargeback where there is evidence of acceptance of these Terms, use of the Services, or delivery of digital content or services. 23. CONTACT LYT Health Management LLC 10 SW South River Dr, Miami, FL 33130 admin@lytmanagement.com --- Non-Disclosure Agreement NON-DISCLOSURE, NON-USE & NON-CIRCUMVENTION AGREEMENT (CLIENT) This Agreement is entered into by and between LYT Health Management LLC, a Florida limited liability company ("LYT"), and the undersigned individual ("Client"). 1. Definition of Confidential Information "Confidential Information" includes any and all non-public information, whether disclosed intentionally or unintentionally, directly or indirectly, including but not limited to: • Programs, workouts, plans, protocols, methodologies, systems, frameworks • Coaching strategies, scripts, guidance, prompts, workflows • Business models, pricing, offers, funnels, marketing strategies • Community content, discussions, recordings, screenshots, messages • Documents, files, presentations, videos, audios, and internal communications • Any derivative notes, summaries, adaptations, or interpretations created by Client Confidential Information is protected regardless of whether marked as confidential. 2. Non-Disclosure & Non-Use Client agrees to: • Maintain strict confidentiality • Use Confidential Information solely for personal participation in LYT • Not disclose, share, sell, license, publish, reproduce, record, screenshot, or distribute Confidential Information • Not use Confidential Information for any commercial, competitive, instructional, or derivative purpose, whether paid or unpaid 3. Non-Circumvention Client agrees not to use Confidential Information to: • Replicate or recreate LYT programs, communities, or methodologies • Train others using LYT concepts or structure • Create similar programs, challenges, memberships, courses, or coaching offers 4. No Ownership / No License Client acknowledges that: • All Confidential Information is the exclusive property of LYT • No license, ownership, or usage rights are granted • Participation does not transfer know-how or IP rights 5. Term This Agreement applies during participation and indefinitely thereafter, to the maximum extent permitted by law. 6. Remedies Client agrees that breach would cause irreparable harm. LYT is entitled to: • Immediate injunctive relief • Monetary damages • Recovery of legal fees and costs • Any equitable or legal remedy available 7. Governing Law & Venue This Agreement is governed by Florida law, with exclusive venue in Miami-Dade County, Florida. --- Non-Solicitation & Non-Commercial Use NON-SOLICITATION & NON-COMMERCIAL USE Non-Commercial Use Only (Clients) All content, materials, programs, methodologies, trainings, recordings, documents, systems, communications, and community access provided by LYT (the "LYT Content") are provided solely for personal, non-commercial use. Clients may not, directly or indirectly: • Copy, reproduce, record, distribute, resell, sublicense, or commercially exploit any LYT Content • Use LYT Content to create, promote, or operate competing fitness, wellness, coaching, weight-loss, telehealth-adjacent, or digital programs • Replicate, adapt, reverse-engineer, or derive any business model, curriculum, methodology, pricing structure, or delivery system from LYT Non-Solicitation of LYT Community (Clients) During participation in any LYT program and for twelve (12) months after termination or completion, clients agree they will not: • Solicit, recruit, contact, or divert any LYT client, member, lead, or participant for competing or similar services • Promote external products, services, programs, or businesses within LYT communities (including Telegram, Zoom, WhatsApp, or private groups) • Send unsolicited private messages for commercial or promotional purposes to other LYT members Enforcement Any violation of this section constitutes a material breach of the Terms and may result in: • Immediate removal from the Services and community • Permanent account termination • Loss of access without refund • Legal remedies as permitted by law LYT reserves the right to seek injunctive relief and equitable remedies for violations of this section.