Terms of Use

LYT – TERMS OF USE MEDICAL EMERGENCY IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY DIAL 9-1-1 (OR YOUR LOCAL EMERGENCY NUMBER). These Terms of Use ("Terms" or "Agreement") govern your access to and use of the website(s), checkout pages, portals, communities, and related services operated by LYT Health Management LLC ("LYT," "we," "us," "our") (collectively, the "Platform"), including any programs, coaching, training content, community access, and customer support (the "Services"). By accessing the Platform, creating an account, purchasing, clicking "I agree," checking any acceptance box, or otherwise using the Services, you acknowledge that you have read and agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced here (including our Refund/Subscription policy, if posted). Privacy & HIPAA Notice Your use of the Services is also governed by our Privacy Policy, which explains how LYT collects, uses, and protects personal information. Medical services, when applicable, are provided by independent healthcare providers operating under HIPAA. Any protected health information (PHI) you submit in connection with medical services is governed by the applicable provider's Notice of Privacy Practices, which is made available through the provider's platform and incorporated herein by reference. 1. Not for Emergency Use The Services do not provide emergency care and are not a substitute for emergency medical treatment or 911 services. LYT has no obligation to monitor or respond to emergency communications. 2. What LYT Is (and Is Not) LYT provides wellness programming, fitness training, education, coaching support, community access, and administrative platform functionality (e.g., payments, account access, scheduling assistance, customer support). LYT does not provide medical care, does not practice medicine, and does not prescribe medications. If you choose to pursue medical services (including prescriptions), those services are provided solely by independent, licensed healthcare providers ("Providers") and, when applicable, medications are dispensed and shipped by licensed third-party pharmacies ("Pharmacies"). Providers are not employees or agents of LYT, and LYT does not control clinical decision-making. No Guarantee of Prescription. A prescription is never guaranteed. Providers determine eligibility and appropriateness in their sole medical judgment. 3. Scope of Services Depending on what you purchase or access, the Services may include: • Live and/or recorded workouts and training content • Educational nutrition guidance (not medical nutrition therapy) • Coaching and accountability support (non-clinical) • Community access (e.g., Telegram, Zoom, etc.) • Administrative support and customer service • Connection/referral to telehealth Provider(s) when applicable 4. Eligibility; Restrictions You represent that you are at least 18 years old. The medication component (if offered) is available U.S. only, subject to Provider approval and applicable law. The online program content may be available worldwide; however, you are responsible for ensuring use is lawful where you live. Pregnancy and Breastfeeding: Participation in any medication-related program is not available if pregnant or breastfeeding, and you should not enroll in such services. 5. Health Disclaimer (Fitness / Nutrition / Coaching) All content is provided for general educational and informational purposes only. Coaching, workouts, and nutrition content are not medical advice and do not diagnose, treat, cure, or prevent any disease. Always consult your physician or qualified healthcare professional before starting any fitness program, nutrition changes, or medication. You understand that any fitness activity carries inherent risks and you assume full responsibility for your participation. 6. Medication Programs; Provider Approval; Fulfillment If you purchase a program that includes potential medication access: • Your eligibility must be determined by a Provider. • LYT does not handle, store, or ship medication. • After Provider approval and prescription, medication (if prescribed) is fulfilled and shipped by a Pharmacy directly to you. • If the Provider determines you are not eligible or medication is not appropriate, you may be offered a non-medication program option. Billing Approach: You will not be charged unless you are medically pre-approved/eligible (as described in your checkout flow). 7. Payments; Renewals; No Refunds LYT may offer monthly and/or quarterly plans. Renewals are manual at this time unless your checkout states otherwise. NO REFUNDS. All sales are final. If you stop using the Services or do not participate after purchase, you are not entitled to a refund, credit, or partial refund. Failed Payments: If a payment fails or is reversed, Services may be suspended or terminated until payment is resolved. 8. Account; Security You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You may not share access or allow others to use your account. 9. Intellectual Property; Anti-Copy; Anti-Spy Protection All content and materials provided through the Services (including workouts, videos, PDFs, methods, scripts, protocols, communities, recordings, program structure, branding, and any downloadable assets) are owned by LYT or its licensors and protected by intellectual property laws. You are granted a limited, non-transferable, revocable license to use the content for personal, non-commercial use only. You agree you will not: • Copy, record, reproduce, distribute, publish, resell, or sublicense any content • Share program materials outside the Services • Create derivative works or replicate the program/method for competing offerings • Use the Services to compete with LYT or for commercial purposes • "Spy," scrape, data-mine, or systematically extract content or member information Violation may result in immediate termination without refund and may expose you to legal remedies. 10. Non-Solicitation (Members & Community) You may not solicit, recruit, or attempt to move members, customers, or participants off the Platform for competing services, coaching, programs, or products. This includes direct messages, emails, WhatsApp, Telegram, or any off-platform contact obtained through LYT. Violation may lead to termination and legal action. 11. User Conduct You agree not to harass, abuse, threaten, impersonate, defraud, or harm others; post illegal content; or disrupt communities. LYT may remove content and suspend/terminate access at its discretion. 12. Communications Consent (Email / SMS / Calls / WhatsApp / Telegram) By providing your contact information, you consent to receive communications from LYT via email, SMS/text, phone calls, WhatsApp, and Telegram for service delivery, support, account updates, scheduling, and program communications. For marketing messages, you may opt out where applicable. Message/data rates may apply. You are responsible for keeping your contact information updated. 13. Third-Party Services The Services may link to or integrate with third-party platforms or services (including telehealth providers, pharmacies, payment processors, messaging platforms). Your use of third-party services may be governed by their own terms. LYT is not responsible for third-party performance, policies, or services. 14. Analytics & Advertising Technologies LYT may use analytics and advertising technologies to operate, maintain, improve, and market the Services. These technologies may include, without limitation, cookies, pixels, tags, and similar tracking tools. The information collected through these technologies may include device information, browser type, IP address, general location, pages visited, interactions with the Platform, and usage patterns. LYT uses this information to: • Improve functionality and user experience • Understand how users interact with the Platform • Measure the effectiveness of marketing and advertising efforts LYT does not knowingly share protected health information (PHI) with advertising networks and does not use health-related data for targeted advertising. Where required by applicable law, users may exercise their rights by selecting "Do Not Sell or Share My Personal Information." 15. Disclaimer of Warranties THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LYT DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. LYT DOES NOT GUARANTEE RESULTS, OUTCOMES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. 16. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. 17. Indemnification You agree to defend, indemnify, and hold harmless LYT from claims arising out of your use of the Services, your violation of these Terms, or your violation of any law or third-party rights. 18. Binding Individual Arbitration; Class Action Waiver PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. You and LYT agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration, and you waive the right to a jury trial and to participate in any class action. Arbitration will be administered by a recognized arbitration provider (e.g., JAMS/AAA) under its applicable consumer rules. The Federal Arbitration Act applies. Venue / Governing Law: Florida law governs these Terms, and arbitration/any permitted court proceedings will be conducted in Florida, unless prohibited by applicable law. Arbitration Opt-Out (30 Days) You may opt out of the arbitration and class action waiver provisions of this Agreement by providing written notice to LYT within thirty (30) days of the date you first accept these Terms. To opt out, you must send an email to admin@lytmanagement.com with your full name, mailing address, email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provisions of these Terms. 19. Changes to Terms We may update these Terms by posting a revised version. Continued use of the Services after changes become effective constitutes acceptance. 20. Termination We may suspend or terminate access at any time for violations of these Terms. Sections relating to IP, disclaimers, limitation of liability, disputes/arbitration, and indemnification survive termination. 21. NO GUARANTEE OF RESULTS LYT does not guarantee any specific results of any kind, including, without limitation, weight loss, physical changes, metabolic improvements, lab results, emotional well-being, or program adherence. Results depend on multiple individual factors, including consistency, personal habits, medical history, genetics, compliance with recommendations, and, where applicable, the independent Provider's medical decisions. By using the Services, you acknowledge and agree that results vary from person to person, and that LYT makes no promises, guarantees, or representations regarding specific outcomes. 22. CHARGEBACKS, PAYMENT DISPUTES, AND FRAUD • Initiating a chargeback, payment dispute, or payment reversal with your bank or payment processor without first contacting LYT constitutes a material breach of these Terms. • In the event of a chargeback, dispute, or suspected payment fraud: - Access to the Services may be immediately suspended or terminated, without refund. - LYT reserves the right to block future purchases or access. - Any fees, penalties, or costs incurred by LYT as a result of the chargeback may be charged back to the user to the fullest extent permitted by law. - LYT reserves the right to formally dispute any chargeback where there is evidence of acceptance of these Terms, use of the Services, or delivery of digital content or services. 23. CONTACT LYT Health Management LLC 10 SW South River Dr, Miami, FL 33130 admin@lytmanagement.com